Custom Review App Development to Strengthen Reputation and Customer Trust

Turn customer feedback into a competitive advantage with tailored mobile and web review apps developed by Apps Plus.

Whether you’re collecting service feedback, boosting public ratings, or managing online reputation, our review applications make it easy to capture, respond to, and showcase customer experiences — all through an intuitive, mobile-friendly platform.

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Key Differentiators & Benefits

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Tailored Review Platforms for Customer Feedback
Custom-built review apps to capture ratings, testimonials, and customer feedback

Powerful Tools for Real-Time Management
Real-time alerts, moderation tools, and seamless integration with websites and CRMs

Engineered to Elevate Reputation and Engagement
Designed to boost reputation, encourage reviews, and improve customer experience

Trusted by Top UK Brands Nationwide
Trusted by leading UK brands — developed by a Midlands-based team with nationwide reach

Review Apps That Build Trust and Boost Visibility

Collect and Showcase Real Feedback

Our review apps make it quick and intuitive for users to leave reviews, star ratings, and comments via mobile or web. With customisable feedback forms, post-interaction prompts, and easy input UX, you’ll increase the volume and quality of your reviews.

Display positive feedback within your app, on your website, or share it to third-party platforms like Google or Trustpilot via integrations. Highlight your best reviews and ratings with widgets or carousels that boost credibility.

Moderate and Respond in Real Time

Built-in moderation tools let your team review feedback before publishing, with filters for flagged content and profanity. Receive instant alerts for negative reviews and respond quickly to resolve concerns before they escalate.

Sentiment detection, auto-routing to relevant team members, and in-app responses help your business stay transparent and build trust. Show customers you’re listening — and taking action.

Talk to Us About Building a Review App

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Why Your Business Needs a Review App

Strengthen Reputation and Win New Customers

Today’s customers rely heavily on peer feedback. Review apps help shape your online presence and influence buying decisions. By making it easy to collect and display authentic reviews, you not only boost brand trust but also improve your search rankings.

Research shows that user-generated reviews outperform traditional marketing when it comes to influencing conversions. Our apps help you turn satisfied customers into advocates.

Understand Customer Sentiment and Improve

Gain insights into how your customers feel and where your service excels — or needs work. Our review apps include dashboards that break down sentiment trends, identify recurring pain points, and help you spot opportunities for improvement.

Exportable reports and real-time analytics make it easy to measure progress, adapt your service, and continually improve the customer experience.

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Our Review App Development Process

We work with business owners, ops teams, and directors to map out key goals for your review app: are you focusing on reputation management, customer retention, lead generation, or internal feedback?

Together, we define target users, platform needs (mobile vs web), integrations (e.g. CRM, Trustpilot, Google), and the review submission flow. You’ll receive wireframes, content structures, and a detailed build plan before development begins.

User-focused design ensures your customers enjoy a clean, easy-to-navigate experience when leaving or reading reviews. From simple star ratings to structured feedback with categories, our apps make data capture feel natural.

We can verify reviewers via login, purchase history or unique codes. All apps are built to sync with your internal systems, external review platforms, and third-party tools as needed.

We handle full deployment, including migration of existing reviews and initial seeding to get early momentum. Admins receive training on moderation, alerts and analytics tools.

Our support doesn’t stop post-launch. We continue to refine features, enhance integrations, and scale your app as your business grows.

Ciclozone

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Really Awesome Coffee

Coffee Franchise: Staff EPOS and customer ordering app

Jaguar Land Rover

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Why Choose AppsPlus?

Helping Businesses Take Control of Their Reputation

We build review tools that do more than gather stars. Our apps have helped businesses increase Google ratings within weeks, improve Net Promoter Scores (NPS), and get ahead of negative feedback before it impacts reputation.

From internal feedback tools for employee sentiment to public-facing testimonial apps, we build solutions to fit your operational goals.

Trusted by UK Brands Across Industries

We’ve worked with brands like Jaguar Land Rover, Hammonds Furniture, and others to deliver impactful digital solutions. Every project is collaborative, results-focused, and backed by ongoing support.

Whether you’re in retail, hospitality, healthcare, SaaS or education, we create review apps that align with your brand, integrate with your systems, and deliver measurable ROI.

Our USPs:

UK-based team
Over 12 years of experience
Bespoke app development, scalable to any business

Transform Your Business

The Value of Review App Development

Make It Easy for Customers to Share Their Experience

Collecting customer feedback shouldn’t be difficult — for you or your users. Our review apps are custom-built with speed, simplicity, and usability in mind. Fast load times, intuitive navigation, and clear input fields remove friction from the review process. Whether it’s after a purchase, a service call, or a support interaction, timely prompts encourage customers to share their experiences while they’re still fresh.

A mobile-first, responsive design ensures your app works seamlessly across devices, making it easy for users to leave feedback wherever they are. The more accessible and user-friendly the experience, the higher the response rate — and the stronger your reputation becomes.

Influence Rankings and Convert More Leads

Verified, high-quality reviews do more than build trust — they actively improve your online visibility. Positive customer feedback strengthens your brand’s credibility while supporting local SEO and organic search performance. Integrated review displays — through widgets, feeds, or APIs — help showcase this social proof across your website and platforms.

In today’s competitive market, trust is currency. Whether you’re operating locally or scaling nationally, a well-executed review app can give you a measurable edge — increasing conversions, improving rankings, and reinforcing your brand’s reputation every step of the way.

Frequently Asked Questions

What does a review app do?

A review app allows customers to rate, review, and share feedback on their experience via mobile or web. Businesses can manage, respond to, and display this feedback through an admin dashboard.

Can the app verify that reviews are from real customers?

Yes. We offer multiple verification options including order ID match, account login, or email confirmation. You can also allow optional anonymous feedback.

Can we respond to reviews within the app?

Absolutely. Admin users can reply in real-time using response templates, manual replies, or automated workflows triggered by sentiment.

Will reviews sync with external platforms like Google or Trustpilot?

Yes. We support API integration, webhook connections, and CSV exports to sync with review aggregators or marketing platforms.

How are users encouraged to leave reviews?

Prompts can be timed post-transaction, sent via push notification, or triggered after customer service interactions. Incentives like loyalty points or discounts can also be built in.

What industries benefit from review apps?

Review apps are widely used in retail, hospitality, healthcare, SaaS, education, and service industries. We tailor apps for both B2B and B2C.

How much does it cost to develop a review app?

Costs vary based on features, integrations, and complexity. We recommend a discovery call to outline scope and provide an accurate estimate.

How long does review app development take?

Typical build times are 6–10 weeks depending on functionality. We use agile methods and can offer phased releases if you need speed to market.