PHS Group – Empowering Sales Teams with a Cutting-Edge Mobile Sales Tool

Overview

PHS Group, a leading provider of workplace services, sought a mobile solution that would enhance its sales team’s ability to engage with clients and showcase the company’s diverse range of products. In partnership with Apps Plus, PHS Group developed a custom sales tool app designed to simplify product demonstrations, improve customer interactions, and streamline the purchasing process. This mobile app integrates with Salesforce, enables offline capabilities, and enhances the sales process with a 3D room and product catalog features.

Challenge

PHS Group’s sales team needed a comprehensive tool that would allow them to demonstrate and sell products while on-site with clients. The challenge was to create a solution that not only showcased products but also facilitated the purchasing process in real-time. Additionally, the app needed to be able to work offline in case of connectivity issues during client visits and ensure seamless integration with PHS Group’s existing CRM system, Salesforce.

Solution

Apps Plus developed a versatile mobile app tailored to the needs of the PHS Group sales team. Key features of the app include:

1. Digital Brochures for Product Demos
   The app includes an interactive digital brochure, providing a dynamic and engaging way to present PHS Group’s product range. Sales representatives can easily swipe through brochures showcasing detailed product information, specifications, and images. This feature allows for an efficient and visually appealing presentation, enabling the sales team to answer client queries with up-to-date information at their fingertips.
2. 3D Room Simulation with Hotspots
   One of the standout features of the app is its 3D room simulation. This interactive feature allows sales reps to display products in a realistic virtual environment, tapping on hotspots to show clients where various products can be accommodated within the space. This immersive tool helps clients visualize how PHS Group’s products will fit into their own rooms or workspaces, improving the client’s decision-making process and creating a memorable experience.
3. Product Catalog and Selection
   The app features a comprehensive product catalog, allowing sales representatives to quickly browse and select from a wide range of PHS Group products. Sales teams can easily filter and search through the catalog, ensuring they find the perfect products to meet the client’s needs, all while offering a seamless browsing experience.
4. Salesforce Integration
   To keep the sales process organized, the app integrates directly with Salesforce, PHS Group’s CRM system. This integration ensures that customer data, sales leads, and product preferences are automatically updated in real time, allowing the sales team to maintain a comprehensive view of the sales pipeline and customer interactions.
5. Build and Purchase Baskets in Real-Time
   Sales representatives can create customized product baskets directly within the app, adding items as they meet with clients and discuss their needs. Once the basket is built, sales reps can quickly initiate the purchasing process, making it easy for clients to place orders on the spot. The ability to process orders during a client visit increases conversion rates and streamlines the sales cycle.
6. Offline Mode for Seamless Sales Process
   One of the key challenges for the PHS Group sales team was ensuring access to the app’s features even when they were in areas with limited or no internet connection. The app’s offline functionality allows sales reps to build product baskets, access brochures, and demonstrate products without the need for a stable internet connection. Once the sales rep regains connectivity, all offline data is synced with the system.

Results

Since the launch of the PHS Group sales tool app, the sales team has experienced a significant improvement in client engagement and sales conversion rates. The app’s ability to visually demonstrate products in a 3D environment has helped clients better understand the product fit for their spaces, leading to more confident purchase decisions. Additionally, the integration with Salesforce has streamlined data management, reducing the time spent on administrative tasks and allowing the sales team to focus more on client interactions.

The app’s offline functionality has been especially beneficial for sales representatives who work in areas with inconsistent connectivity, ensuring that they can always be productive, even when offline. The ability to create and store baskets in real-time has also improved the purchasing process, allowing clients to make immediate decisions and place orders on-site.

Conclusion

The PHS Group mobile sales tool app, developed by Apps Plus, has proven to be a game-changer for the company’s sales team. By combining interactive product demonstrations, seamless integration with Salesforce, and offline capabilities, the app has streamlined the sales process and improved overall sales effectiveness. The app has not only enhanced the sales team’s ability to engage with clients but also provided a more efficient and professional experience for customers. With the PHS Group app, the sales team can now present products, build customized baskets, and process orders all in one powerful mobile tool, improving sales productivity and client satisfaction.